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Probabilistic Input

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Increasingly natural, sensed, and touch-based input is being integrated into devices. Along the way, both custom and more general solutions have been developed for dealing with the uncertainty that is associated with these forms of input. However, it is difficult to provide dynamic, flexible, and continuous feedback about uncertainty using traditional interactive infrastructure. Our contribution is a general architecture with the goal of providing support for continual feedback about uncertainty.

Our architecture tracks multiple interfaces – one for each plausible and differentiable sequence of input that the user may have intended. This paper presents a method for reducing the number of alternative interfaces and fusing possible interfaces into a single interface that both communicates uncertainty and allows for disambiguation.

Rather than tracking a single interface state (as is currently done in most UI toolkits), we keep track of several possible interfaces. Each possible interface represents a state that the interface might be in. The likelihood of each possible interface is updated based on user inputs and our knowledge of user behavior. Feedback to the user is rendered by first reducing the set of possible interfaces to a representative set, then fusing interface alternatives into a single interface, which is then rendered.


Julia Schwarz, Jennifer Mankoff, Scott E. Hudson:
An Architecture for Generating Interactive Feedback in Probabilistic User Interfaces. CHI 2015: 2545-2554

Julia Schwarz, Jennifer Mankoff, Scott E. Hudson:
Monte carlo methods for managing interactive state, action and feedback under uncertainty. UIST 2011: 235-244

Julia Schwarz, Scott E. Hudson, Jennifer Mankoff, Andrew D. Wilson:
A framework for robust and flexible handling of inputs with uncertainty. UIST 2010: 47-56

Severity of Chronic Lyme Disease

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Johnson, L., Wilcox, S., Mankoff, J., & Stricker, R. B. (2014). Severity of chronic Lyme disease compared to other chronic conditions: a quality of life survey. PeerJ, 2, e322.

The Centers for Disease Control and Prevention (CDC) health-related quality of life (HRQoL) indicators are widely used in the general population to determine the burden of disease, identify health needs, and direct public health policy. These indicators also allow the burden of illness to be compared across different diseases. Although Lyme disease has recently been acknowledged as a major health threat in the USA with more than 300,000 new cases per year, no comprehensive assessment of the health burden of this tickborne disease is available. This study assesses the HRQoL of patients with chronic Lyme disease (CLD) and compares the severity of CLD to other chronic conditions.

fig-2-1x

Replacing ‘Wave to Engage’ with ‘Intent to Interact’

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Schwarz, J., Marais, C., Leyvand, T., Hudson, S., Mankoff, J. Combining Body Pose, Gaze and Motion to Determine Intention to Interact in Vision-Based Interfaces. In Proceedings of the 32nd Annual SIGCHI Conference on Human Factors in Computing Systems (Toronto, Canada, April 26 – May 1, 2014). CHI ’14. ACM, New York, NY.

 paper  | video summary  | slides

Vision-based interfaces, such as those made popular by the
Microsoft Kinect, suffer from the Midas Touch problem:
every user motion can be interpreted as an interaction. In
response, we developed an algorithm that combines facial
features, body pose and motion to approximate a user’s
intention to interact with the system. We show how this can
be used to determine when to pay attention to a user’s actions and when to ignore them. To demonstrate the value of
our approach, we present results from a 30-person lab study
conducted to compare four engagement algorithms in single
and multi-user scenarios. We found that combining intention to interact with a “raise an open hand in front of you”
gesture yielded the best results. The latter approach offers a
12% improvement in accuracy and a 20% reduction in time
to engage over a baseline “wave to engage” gesture currently used on the Xbox 360

Stepgreen.org

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The goal of the Stepgreen project is to leverage Internet scale technologies to create opportunities for reduced energy consumption. The original vision of the project was to leverage existing online social networks to encourage individual change. Since then the project has broadened to include a number of other ideas. We have explored the impact of demographics on energy use practices; studied the value of empathetic figures such as a polar bear for motivation and explored organizational-level planning. We have also developed mobile technologies that can provide feedback about green actions on the go.

StepGreen.org Website

StepGreen.org Website

Try StepGreen.org out: The Stepgreen.org website provides a mechanism for allowing individuals to report on and track their environmental impact. It includes a visualization that can be displayed on an individual’s social networking web page. Go to Stepgreen.organd see for yourself how we leverage social networks to engage individuals in green behaviors.

Learn about our software products. Stepgreen  is a service that we are hoping to share with non-profits that are encouraging behavior change,  such as an open API you can use to build your own clients for encouraging green behavior. Please contact us at stepgreen@cs.cmu.edu if you are interested in collaborating with us. 

Learn about our research and our publications

Keep in touch with us through our Facebook page  and Twitter account.

Sample Publications

JOURNAL PAPERS & MAGAZINE ARTICLES

  1. J. Mankoff. “HCI and Sustainability: A Tale of Two Motivations,” Interactions.
  2. Dillahunt, T. & Mankoff, J. (2011) In the dark, out in the cold. ACM Crossroads 17(4):39-41
  3. Jennifer Mankoff, Robin Kravets, Eli Blevis, Some Computer Science Issues in Creating a Sustainable World, IEEE Computer 41(8):102-105. (pdf)
    1. Reprinted as: Jennifer Mankoff, Robin Kravets and Eli Blevis, Some Computer Science Issues in Creating a Sustainable World. Posted on November 17th, 2008 in Articles, Climate, OpEd, Technology http://www.earthzine.org/2008/11/17/some-computer-science-issues-in-creating-a-sustainable-world/

CONFERENCE PAPERS

  1. Tawanna Dillahunt, Jennifer Mankoff, Eric Paulos. Understanding Conflict Between Landlords and Tenants: Implications for Energy Sensing and Feedback. Ubicomp ’10.  (full paper)(pdf)
  2. Jennifer Mankoff, Susan R. Fussell, Tawanna Dillahunt, Rachel Glaves, Catherine Grevet, Michael Johnson, Deanna Matthews, H. Scott Matthews, Robert McGuire, Robert Thompson. StepGreen.org: Increasing Energy Saving Behaviors via Social Networks. ICWSM’10.  (full paper) (pdf, video of talk)
  3. C. Grevet, J. Mankoff, S. D. Anderson Design and Evaluation of a Social Visualization aimed at Encouraging Sustainable Behavior. In Proceedings of HICSS 2010.  (full paper) (pdf)
  4. T. Dillahunt, J. Mankoff, E. Paulos, S. Fussell It’s Not All About “Green”: Energy Use in Low-Income Communities. In Proceedings of Ubicomp 2009. (Full paper) (pdf)
  5. J. Froehlich, T. Dillahunt, P. Klasnja, J. Mankoff, S. Consolvo, B. Harrison, J. A. Landay, UbiGreen: Investigating a Mobile Tool for Tracking and Supporting Green Transportation Habits. In Proceedings of CHI 2009. (Full paper) (pdf)
  6. J. Schwartz, J. Mankoff, H. Scott Matthews. Reflections of everyday activity in spending data. In Proceedings of CHI 2009.  (Note). (pdf)
  7. Jennifer Mankoff, Deanna Matthews, Susan R. Fussell and Michael Johnson. Leveraging Social Networks to Motivate Individuals to Reduce their Ecological Footprints. HICSS 2007. (pdf)

OTHER

  1. Rachael Nealer, Christopher Weber, H. Scott Matthews and Chris Hendrickson. Energy and Environmental Impacts of Consumer Purchases: A Case Study on Grocery Purchases. ISSST 2010
  2. Dillahunt, T., Becker, G., Mankoff, J. and Kraut, R. Motivating Environmentally Sustainable Behavior Changes with a Virtual Polar Bear.” Pervasive 2008 workshop on Pervasive Persuasive Technology and Environmental Sustainability. (pdf)
  3. Johnson, M., Fussell, S. Mankoff, J., Matthwes, D., and Setlock, L. “When Users Pledge to Take Green Actions, Are They Solving a Decision Problem?” INFORMS Fall 2008 Conference. (ppt)
  4. Johnson, M., Fussell, S. Mankoff, J. and Matthwes, D. “How Does Problem Representation Influence Decision Performance and Attitudes?” INFORMS Fall 2007 Conference. Abstract
  5.  Johnson, M.P. 2006. “Public Participation and Decision Support Systems: Theory, Requirements, and Applications.” For presentation at Association of Public Policy Analysis and Management Fall Conference, Madison, WI, November 3, 2006. (pdf)

Automatically tracking green actions

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We believe that self-reporting is a limiting factor in the original vision of StepGreen.org, and this component of our research has begun to explore alternatives. For example, we showed that financial data can be used to extract footprint information [1], and in collaboration with researchers at Intel and University of Washington, we used a mobile device to track and visualize green transportation behavior in the Ubigreen project [2].

More details on Ubigreen and a video are available at http://dub.washington.edu/projects/ubigreen and published at CHI 2009 [1]. We are currently in the process of implementing an updated version of Ubigreen which can connect to the Stepgreen.org website and can track more than just transportation behaviors.

[1] J. Schwartz, J. Mankoff, H. Scott Matthews. Reflections of everyday activity in spending data. In Proceedings of CHI 2009.  (Note). (pdf)

[2] J. Froehlich, T. Dillahunt, P. Klasnja, J. Mankoff, S. Consolvo, B. Harrison, J. A. Landay, UbiGreen: Investigating a Mobile Tool for Tracking and Supporting Green Transportation Habits. In Proceedings of CHI 2009. (Full paper) (pdf)

Competing Online Viewpoints and Models of Chronic Illness

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People with chronic health problems use online resources to understand and manage their condition, but many such resources can present competing and confusing viewpoints. We surveyed and interviewed with people experiencing prolonged symptoms after a Lyme disease diagnosis. We explore how competing viewpoints in online content affect participants’ understanding of their disease. Our results illustrate how chronically ill people search for information and support, and work to help others over time. Participant identity and beliefs about their illness evolved, and this led many to take on new roles, creating content and advising others who were sick. What we learned about online content creation suggests a need for designs that support this journey and engage with complex issues surrounding online health resources.

Jennifer Mankoff, Kit Kuksenok, Sara B. Kiesler, Jennifer A. Rode, Kelly Waldman:
Competing online viewpoints and models of chronic illness.CHI 2011: 589-598

Disability Studies and Accessible Technology Creation

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Jennifer Mankoff, Gillian R. Hayes, Devva Kasnitz:
Disability studies as a source of critical inquiry for the field of assistive technology. ASSETS 2010: 3-10

Disability studies and assistive technology are two related fields that have long shared common goals–understanding the experience of disability and identifying and addressing relevant issues. Despite these common goals, there are some important differences in what professionals in these fields consider problems, perhaps related to the lack of connection between the fields. To help bridge this gap, we review some of the key literature in disability studies. We present case studies of two research projects in assistive technology and discuss how the field of disability studies influenced that work, led us to identify new or different problems relevant to the field of assistive technology, and helped us to think in new ways about the research process and its impact on the experiences of individuals who live with disability. We also discuss how the field of disability studies has influenced our teaching and highlight some of the key publications and publication venues from which our community may want to draw more deeply in the future.

Exiting the cleanroom: On ecological validity and ubiquitous computing

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Carter, Scott, Jennifer Mankoff, Scott R. Klemmer, and Tara Matthews. “Exiting the cleanroom: On ecological validity and ubiquitous computing.” Human–Computer Interaction 23, no. 1 (2008): 47-99.

Over the past decade and a half, corporations and academies have invested considerable time and money in the realization of ubiquitous computing. Yet design approaches that yield ecologically valid understandings of ubiquitous computing systems, which can help designers make design decisions based on how systems perform in the context of actual experience, remain rare. The central question underlying this article is, What barriers stand in the way of real-world, ecologically valid design for ubicomp?

Using a literature survey and interviews with 28 developers, we illustrate how issues of sensing and scale cause ubicomp systems to resist iteration, prototype creation, and ecologically valid evaluation. In particular, we found that developers have difficulty creating prototypes that are both robust enough for realistic use and able to handle ambiguity and error and that they struggle to gather useful data from evaluations because critical events occur infrequently, because the level of use necessary to evaluate the system is difficult to maintain, or because the evaluation itself interferes with use of the system. We outline pitfalls for developers to avoid as well as practical solutions, and we draw on our results to outline research challenges for the future. Crucially, we do not argue for particular processes, sets of metrics, or intended outcomes, but rather we focus on prototyping tools and evaluation methods that support realistic use in realistic settings that can be selected according to the needs and goals of a particular developer or researcher.